Check the request before the branding

RedotPay warns about phishing emails and unsolicited offers. A request for a password, recovery phrase, full card credentials or a transfer to unlock a reward should not be treated as an ordinary card promotion. Pause before following links or sending information.

Open the official app using your usual installed app entry, not the message link. Ask whether the claimed account event or offer can be verified there. Urgent wording or a familiar logo does not establish authenticity.

Use the official verification route

RedotPay lists @redotpay.com as its official email domain and describes a website verification channel for checking purported official contacts. A display name, lookalike domain or copied logo does not establish the real sender. Navigate to the official website independently and find that channel rather than trusting a verification link supplied by the sender. If you cannot locate it, use support inside the app instead of a sender-provided verification page.

Its anti-phishing feature lets you set a personal phrase under Profile, Security, Anti-phishing code. A missing or incorrect phrase is a reason to stop. A matching phrase alone should not replace checking the request and the destination. This guide has not tested your mailbox or account configuration.

Keep evidence without sharing credentials

If the message remains suspicious, use official in-app support and retain the original email for their investigation. Its phishing guide asks for the original .eml message through the official support portal; open that portal independently and do not upload the email to this publisher. Follow support instructions about the evidence they need. Avoid forwarding sensitive account details to an address taken from the suspicious message.

If you already acted on it, explain the exact action to official support through an independent channel. Do not make another transfer based on a follow-up promise to recover the first one.

Card promo codes do not authenticate a sender

SAVE2 is an eligible virtual-card order code; DZ100 is for eligible physical-card orders. Their place is the card-checkout promo field, subject to current account eligibility and offer terms; verify the final app total before paying. Anyone can repeat a public code in an email. Its presence is not proof of official support, a safe link or a genuine reward, and it is not an email verification code.

Evidence and offer dates

Official documentation for this article was reviewed on November 9, 2026. The site operator last reported the card codes usable on October 27, 2026. This article does not report a new account, checkout or payment test.

Frequently asked questions

Does an email containing SAVE2 prove it is genuine?

No. A public card-order promo code is not an authentication signal.

Should I verify through a link in the suspicious message?

Open the official app or website independently and use its verification or support channel.

Where do SAVE2 and DZ100 apply?

SAVE2 is for an eligible virtual-card order and DZ100 for an eligible physical-card order, in the matching card-checkout promo field under current conditions. Confirm the final app total. A public promo code does not authenticate an email or verify an account.