Compare the same transaction at two stages

For a practical record, write down the merchant reference, purchase currency, authorized amount and date, then the settled amount and date. Retain the final merchant invoice. Two values with different currency labels are not directly comparable simply because they appear on the same screen.

The transaction-status guide helps identify the stage being viewed. A checkout display is not itself a guarantee that a later converted settlement will use the same exchange rate. This publisher has not made a payment or measured your conversion.

What the official adjustment rule does say

The cited settlement article concerns card payments in a foreign currency. It attributes a possible difference to rate movement between authorization and settlement, with an additional debit when the final amount is higher and a return when it is lower.

The source does not publish a guaranteed rate, an adjustment cap or a universal credit deadline. Do not turn its description into a promise that every purchase gets a refund or that a particular difference is always correct.

Separate other reasons for an amount mismatch

A merchant reserve above the purchase and a foreign-currency settlement adjustment are different questions. So are a separate fee, a second transaction and a refund that has not arrived. Keep individual entries and the invoice separate rather than adding every balance movement to one explanation.

If you cannot identify which record changed, ask official support to explain the specific reference, amounts and currencies. The fee guide provides fee context; this article supplies no new fee quote or net-refund calculation.

Settings are not a retrospective rate correction

Payment priority and allowed transaction currencies address payment configuration. They are not documented tools for rewriting an already settled transaction or obtaining a preferred rate. Use the priority guide for future funding-order questions and investigate the existing transaction through support.

Provide the timeline and comparable records privately when asked. Do not send full card credentials or public account exports to this website, and do not repeat a purchase just to reproduce an amount difference.

Codes do not change the exchange rate

SAVE2 is for an eligible virtual-card order; DZ100 is for an eligible physical-card order. Enter the matching code in the promo-code field at card checkout only when that card and field are offered to your account. Check current issuance restrictions, physical delivery where relevant and the final app total before paying. The operator reported the codes usable on October 27, 2026; this publisher did not perform a fresh checkout-price test. Read the card-order conditions.

SAVE2 and DZ100 do not lock conversion rates, refund settlement differences or discount merchant transactions. Their use remains limited to eligible matching card orders.

Frequently asked questions

What happens if settlement is lower than authorization?

The official foreign-currency settlement article says the difference is returned to the account. It does not specify a universal arrival deadline.

Does a changed amount always prove an FX adjustment?

No. Compare the specific transaction, currencies, status and final invoice; other entries or merchant reserves need separate investigation.

Does SAVE2 lock the exchange rate?

No. SAVE2 is an eligible virtual-card order code and DZ100 a physical-card order code at card checkout, subject to current conditions. Neither fixes an FX rate.