Issuance and delivery are separate

Card eligibility and delivery are not the same. A country may allow account registration or card issuance but still be unavailable for physical-card shipping.

  1. Check RedotPay's current Card Issuance Restrictions.
  2. Check the separate Card Delivery Restrictions.
  3. Confirm the physical-card option and address acceptance inside your app.

Current listed fee

The official Help Center lists a 100 USD physical-card issuance fee.

Confirm the final amount.Twenty percent of 100 USD is 20 USD, but only pay after the app shows the expected RED100 discount. Delivery or other charges may be separate.

Application steps

  1. Open CardOpen the app and tap Card.
  2. Choose physicalSelect Physical card.
  3. Enter addressesEnter billing and shipping addresses in English.
  4. Apply RED100Enter RED100 where the promo field is available.
  5. Confirm before payingConfirm the address and final price, then pay.

Address and payment checks

  • Use accurate country, city, state or province, postal code, and phone information.
  • The cardholder name cannot be changed after issuance according to RedotPay.
  • RedotPay says a paid application cannot be canceled or refunded.
  • If the discount is missing, stop and use the promo code not working guide.
  • For code selection across card types, use the Promo code hub.

Frequently asked questions

What promo code do I use for a physical card?

Use RED100 during the physical-card application. Confirm the discounted final price in the app before paying.

Where do I enter the physical-card promo code?

Open Card, choose Physical card, enter the requested address details, then enter RED100 in the available promo-code field before you confirm payment.

Why check issuance and delivery separately?

A country may allow registration or card issuance but still block physical-card shipping. Check both restriction lists and confirm address acceptance in the app.

Can I change the cardholder name later?

RedotPay says the cardholder name cannot be changed after issuance. Enter accurate address and identity details before paying.

What if RED100 does not change the price?

Stop before payment and follow the promo code not working guide. Use the Promo code hub if you need to confirm RED100 versus RED10.